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ElmiGroup
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Privacy Policy

Effective Date: July 6, 2025

ELMI GROUP INC. respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through our website, communications, and business interactions.

By accessing or using our website, submitting information to us, or communicating with ELMI GROUP INC., you acknowledge the practices described in this Privacy Policy.


1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • The ELMI GROUP INC. website 
  • Contact, consultation, sourcing, and quotation forms 
  • Email, telephone, and other business communications 
  • Requests for technical products, equipment, or supplier information 
  • Communications with prospective and existing customers, vendors, manufacturers, and business partners 

This Privacy Policy does not apply to third-party websites or services that operate under their own privacy policies.


2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • First and last name 
  • Business email address 
  • Telephone number 
  • Company name 
  • Job title or professional role 
  • Business address 
  • Billing or shipping information 
  • Product specifications and technical requirements 
  • Requested quantities, pricing expectations, and delivery requirements 
  • Project descriptions and procurement needs 
  • Information included in quotation or consultation requests 
  • Messages, files, photographs, technical documents, drawings, or specifications you submit 
  • Information concerning suppliers, manufacturers, or business contacts 
  • Records of communications with ELMI GROUP INC. 
  • Any other information you choose to provide 

Please do not submit confidential, proprietary, or sensitive information unless it is reasonably necessary for your request and you are authorized to provide it.


3. Information Collected Automatically

When you access our website, certain information may be collected automatically by our website platform, hosting provider, analytics providers, and similar technologies.

This information may include:

  • Internet Protocol address 
  • Browser type and version 
  • Device type 
  • Operating system 
  • Approximate geographic location 
  • Referring website 
  • Pages viewed 
  • Date and time of access 
  • Time spent on the website 
  • Website interactions 
  • Cookie or device identifiers 
  • Diagnostic and security information 

We may use this information to operate and secure the website, evaluate performance, understand visitor activity, identify technical problems, and improve our services.


4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Provide essential website functionality 
  • Remember visitor settings and preferences 
  • Measure website traffic 
  • Analyze website performance 
  • Understand how visitors interact with our content 
  • Improve website navigation and usability 
  • Detect fraudulent, unauthorized, or malicious activity 
  • Support marketing activities where legally permitted 

You may be able to block, restrict, or delete cookies through your browser settings. Disabling certain cookies may prevent parts of the website from functioning correctly.

Third-party services integrated into our website may use their own cookies or similar technologies according to their respective privacy policies.


5. How We Use Personal Information

ELMI GROUP INC. may use personal information to:

  • Respond to inquiries and consultation requests 
  • Understand a customer’s technical or commercial requirements 
  • Identify appropriate products, manufacturers, or suppliers 
  • Prepare quotations, proposals, and product recommendations 
  • Facilitate communications between customers, manufacturers, suppliers, logistics providers, and other business partners 
  • Coordinate product sourcing, procurement, fulfillment, and delivery 
  • Process and manage business transactions 
  • Verify customer, vendor, or supplier information 
  • Maintain customer, vendor, and business records 
  • Provide customer support 
  • Communicate regarding orders, quotations, projects, or requested services 
  • Improve our website, services, and business operations 
  • Conduct internal analysis and reporting 
  • Prevent fraud, misuse, and unauthorized activity 
  • Protect our legal rights and business interests 
  • Comply with accounting, tax, regulatory, contractual, and legal obligations 
  • Establish, exercise, or defend legal claims 
  • Send marketing or informational communications when permitted by law 

We will not use personal information for materially different purposes without providing additional notice when required.


6. Business Communications

When you provide an email address or telephone number, you authorize ELMI GROUP INC. to contact you regarding:

  • Your inquiry 
  • Product or supplier requests 
  • Quotations and proposals 
  • Order or project status 
  • Shipping or delivery matters 
  • Customer support 
  • Other communications related to the business relationship 

We may also send promotional or informational communications when legally permitted. You may opt out of promotional emails by using the unsubscribe instructions included in the message or by contacting us.

Even after opting out of marketing communications, we may continue sending non-promotional communications concerning transactions, quotations, orders, contractual matters, security issues, or an existing business relationship.


7. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business or provide requested services.

Recipients may include:

  • Manufacturers 
  • Distributors 
  • Suppliers 
  • Wholesalers 
  • Product representatives 
  • Shipping and logistics providers 
  • Warehousing and fulfillment providers 
  • Customs brokers and freight forwarders 
  • Payment processors and financial institutions 
  • Website hosting and technology providers 
  • Email and communications providers 
  • Customer relationship management providers 
  • Analytics and website-performance providers 
  • Information technology and cybersecurity providers 
  • Accountants, attorneys, insurers, and professional advisers 
  • Contractors and consultants assisting ELMI GROUP INC. 

For example, when you request a product quotation, we may provide relevant specifications, quantities, delivery requirements, and business contact information to potential manufacturers or suppliers so they can evaluate the request.

We may also disclose personal information:

  • When required by law or legal process 
  • In response to a subpoena, court order, or government request 
  • To investigate fraud, security incidents, or unlawful conduct 
  • To protect the rights, property, or safety of ELMI GROUP INC., our customers, or others 
  • To enforce contracts or policies 
  • In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction 
  • With your consent or at your direction 


8. Payment Information

When payments are made electronically, payment information may be processed by a third-party payment processor or financial institution.

ELMI GROUP INC. may receive limited transaction information, such as:

  • Customer name 
  • Billing address 
  • Payment status 
  • Transaction amount 
  • Transaction date 
  • Payment method type 
  • Partial payment-account details 

We may not directly receive or store complete payment-card numbers when payments are processed through a third-party provider.

Payment processing is also subject to the privacy policy and terms of the applicable payment processor or financial institution.


9. Sale and Sharing of Personal Information

ELMI GROUP INC. does not sell personal information for monetary consideration.

ELMI GROUP INC. also does not knowingly share personal information for cross-context behavioral advertising as those terms are defined under applicable California privacy law.

If our practices change, we will update this Privacy Policy and provide any notices, links, or opt-out mechanisms required by law.


10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature of the information 
  • The purpose for which it was collected 
  • The duration of the customer or business relationship 
  • Contractual requirements 
  • Order, quotation, warranty, and transaction-record requirements 
  • Accounting and tax obligations 
  • Fraud-prevention and security needs 
  • Applicable statutes of limitation 
  • Legal or regulatory obligations 

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it.


11. Data Security

ELMI GROUP INC. uses reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Access restrictions 
  • Password protections 
  • Secure technology providers 
  • System monitoring 
  • Employee or contractor confidentiality requirements 
  • Appropriate data-storage and disposal procedures 

However, no website, transmission method, network, or electronic storage system is completely secure. We cannot guarantee the absolute security of information submitted through the website, email, or other electronic communications.


12. Confidential Business Information

Information submitted through general website forms or ordinary email should not be considered subject to a confidentiality agreement unless ELMI GROUP INC. has separately agreed in writing to treat that information as confidential.

Do not submit trade secrets, export-controlled information, highly sensitive technical data, proprietary designs, or confidential third-party information unless:

  • You are authorized to disclose it; 
  • Its disclosure is necessary for the requested service; and 
  • Appropriate confidentiality arrangements have been established when required. 


13. International Suppliers and Service Providers

ELMI GROUP INC. may work with manufacturers, suppliers, logistics providers, and service providers located in different states or countries.

When necessary to process a sourcing request, quotation, transaction, or shipment, personal and business information may be disclosed to recipients located outside your state or country.

Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction. We take reasonable measures to limit disclosures to information relevant to the requested business purpose.


14. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services, including:

  • Manufacturer websites 
  • Supplier websites 
  • Shipping or tracking services 
  • Payment providers 
  • Mapping services 
  • Social-media platforms 
  • Business directories 
  • Embedded media or content 

ELMI GROUP INC. does not control the privacy, security, or information practices of these third parties.

Your interaction with a third-party website or service is governed by that third party’s privacy policy and terms. We encourage you to review those policies before submitting personal information.


15. Children’s Privacy

The ELMI GROUP INC. website and services are intended for businesses and adult users. They are not directed to children under 13 years of age.

ELMI GROUP INC. does not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. A parent or legal guardian who believes that a child has submitted personal information to us may contact:

info@elmigroupinc.com

COPPA applies to websites and online services directed to children under 13 and to operators with actual knowledge that they are collecting personal information from children under 13. General-audience services may prevent children under 13 from participating. 


16. California Privacy Rights

Depending on the applicability of California privacy law to ELMI GROUP INC., California residents may have the right to request that we:

  • Disclose the categories of personal information collected about them 
  • Disclose the specific pieces of personal information collected about them 
  • Disclose the sources from which personal information was collected 
  • Disclose the purposes for collecting, using, selling, or sharing personal information 
  • Disclose the categories of third parties receiving personal information 
  • Correct inaccurate personal information 
  • Delete certain personal information 
  • Limit certain uses or disclosures of sensitive personal information 
  • Opt out of the sale or sharing of personal information 
  • Refrain from discriminating against them for exercising applicable privacy rights 

California privacy protections may extend to California residents acting as employees, applicants, contractors, or contacts for business customers and vendors. 

To submit a California privacy request, email:

info@elmigroupinc.com

Use the subject line:

California Privacy Request

Please clearly describe the request and identify the email address or other information associated with your interactions with ELMI GROUP INC.

We may need to verify your identity before completing a request. Verification may involve confirming information previously provided to us. We will use verification information only to evaluate and process the request.

An authorized agent may submit a request on behalf of a California resident where permitted by law. We may request evidence of the agent’s authority and may require the resident to verify their identity directly.

Certain information may be exempt from a request, including information that must be retained to complete a transaction, comply with law, maintain security, detect fraud, exercise legal rights, or satisfy another permitted purpose.


17. Global Privacy Control

Global Privacy Control is a browser-based signal that can communicate a consumer’s request to opt out of the sale or sharing of personal information.

ELMI GROUP INC. does not currently sell personal information or share it for cross-context behavioral advertising. If our practices change and applicable law requires us to recognize Global Privacy Control signals, we will process supported signals as required. California requires covered businesses that sell or share personal information to recognize qualifying opt-out preference signals. 


18. Do Not Track Signals

Some browsers provide a “Do Not Track” setting.

Because there is not a universally accepted standard governing every Do Not Track signal, our website may not respond to traditional Do Not Track settings.

This does not limit our obligation to recognize legally valid opt-out preference signals where required.


19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our services 
  • Website functionality 
  • Information practices 
  • Technology providers 
  • Business operations 
  • Legal or regulatory obligations 

When this Privacy Policy is updated, we will revise the effective date at the top of the page.

Material changes may also be communicated through the website, by email, or through another appropriate method when required.


20. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our information practices, contact:

ELMI GROUP INC.
Email: info@elmigroupinc.com

Copyright © 2026 Elmi Group - All Rights Reserved.

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